Tag: EnMart

The Intangible Extras

Ordering a sublimation system means that you’re going to get basically the same thing – a printer,  some ink,  some paper,  maybe some practice fabric,  maybe some blanks,  but the essentials won’t vary all that much.   Prices may vary some,  depending on where and when you’re buying,  but they most likely won’t be all that different from place to place.   Really,  when you’re purchasing a sublimation system,  it’s about the intangible extras,   the things you can’t really see or touch,  but which can make your shopping experience, and your subsequent sublimation experience, good or bad.   Since some of you reading this may not be entirely familiar with Enmart,  I thought I’d take a minute to point out the extras that EnMart can offer to those buying a sublimation system.

Knowledge – EnMart has been involved in inkjet sublimation practically since inkjet sublimation has existed.    Our parent company,  Ensign Emblem,  worked to bring inkjet sublimation to industrial laundries.   Ensign Emblem also does production sublimation,  primarily patches,  for customers of both Ensign and EnMart.   We understand sublimation.   We’ve done it for years,  and all the knowledge and expertise we’ve gained is now available to our EnMart customers.   If you have questions about sublimation,  and want answers from people who’ve actually sublimated goods in a production setting,  you want to talk to us.

Support – The same techs that support our in-house sublimation would be the ones who would support your sublimation efforts if you purchased a system from EnMart.   Our techs are experienced at keeping sublimation systems running on a continual basis.   Our support is available during East Coast business hours,  but our techs also often answer questions submitted via e-mail in the hours when the company is closed.   We do our best to make sure our customers get a rapid response when they have issues.

Speed – When you’re on a deadline,  getting goods quickly is vital.   At EnMart,  most orders for in stock goods will ship same day if ordered by 2 p.m. Eastern Standard Time.    We are also a one or two day ground shipment away for almost half the country.   Don’t wait days for your order to ship – order from EnMart and get your items when you need them.

Minimums – Other than a $25 minimum order requirement,  which can be met with a combination of any items in the store,  EnMart doesn’t have minimum requirements.   Want to order one mugcutting board or ink cartridge?  Go right ahead.   As long as you meet the $25 minimum order requirement,   you can purchase one of everything we have in stock if that’s what you want to do.

Customer Service – A friendly voice on the other end of the phone when you have a problem or question can be invaluable.   EnMart’s customer service staff is dedicated to providing fast,  efficient service,   while also being friendly and approachable.   We make an effort to get to know our customers and remember their preferences.    A supply company and a customer service rep that knows your company can be a valuable source of support and advice.

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Buying a Heat Press

dc16ap3A question that often comes up in forums and groups about sublimation is what kind of heat press is necessary.   Do you need specialized presses for mugs?  How big should the press be?   Is a cheap press made in China that you found on eBay going to work?  What brand of press do experienced sublimation experts recommend?   A heat press is a larger purchase,  so it’s easy to understand why there would be a lot of questions.   Since we’ve been sublimating and dealing with sublimation supplies (and heat presses) for a lot of years,  I thought I’d try to answer some of the questions I see most frequently.

Q1:  Do you need a specialized press for any good that isn’t flat?  For the most part,  yes.   Hats,  mugs,  plates,  anything that isn’t flat will most likely require a specialized press in order to take a sublimated print.    In some cases,  where a lot of different items will be sublimated,  a combo heat press might be the best option.  This type of press is usually a flat swingaway press that comes with attachments that will allow you to do mugs and other goods that aren’t flat.   A standalone cap press will have a curved platen that allows you to sublimate caps faster and more easily.    Mug presses are generally adjustable and are designed to handle different sizes and shapes of mugs.    If you’re planning to sublimate a lot of one particular item,  investing in a specialty press can be a wise move.

Q2:  How big should the press be?  What’s the biggest thing you’ll ever be likely to sublimate?   The answer to that question will help determine how big your press should be.   Keep in mind that smaller presses may have smaller price tags,  but they aren’t always suitable for a production environment.   When deciding on the size of your press,  you should also take into account how often it will be used,  and for how long each time.    Optional extras like air operated opening should also be considered.   They may add to the cost of the press,  but they’ll save a ton of wear and tear on the operator.

Q3:  Is a cheap press worth the money? There are a lot of off brand heat presses from China available on eBay,  with prices that can be very attractive when you’re on a budget.   Two things to consider before purchasing a press like this are 1) who will service it should it break down and 2)is cheap necessarily going to translate into reliable and accurate?   A press from an eBay seller that may have been made in a foreign country is not likely to have maintenance or tech support attached, and that matters.   Service for a malfunctioning machine can help extend its life and get you back to work faster.   Tech support can help you solve problems and teach you how to use your heat press more efficiently and profitably.     A cheap press may also come with a set of reliability and accuracy issues.   Temperature gauges may not accurately reflect temperatures.   The platens may not heat to the required levels.   There are good bargains to be had,  and there are people who have purchased off brand presses and had them work fine,  but it’s a calculated risk.

Q4:   What brand of press do experienced sublimation experts recommend?  To answer this question,  all I can do is tell you what we know,  from years of experience.    We sell George Knight heat presses,   and the reason we sell them is because we’ve used them.   Our parent company has six plants across the United States,  and all of them have heat presses.   George Knight presses have been in our shops,  working day in and day out for years.     The presses are reliable,  easy to use,  and George Knight has top notch technical support.   So,  when asked,  George Knight is what we recommend,  and not just because we sell them.   We’ve used them,  so we know how well made and reliable they are.   Yes,  they may cost a bit more,  but they’re worth every penny.

If you have a question about sublimation,  please feel free to leave a comment here or to contact us and ask.   We’ve been working with heat presses and sublimation for quite some time,  and we’re always happy to help.

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What’s the Best Printing Method?

question-markYou have a shirt – or a tote bag – or a mug or mouse pad – and you want to put a design on it.  You also have,  since this my scenario,  access to several methods by which you can print these items – a direct to garment printer,  a screen printing press and inks and a sublimation printer and inks.   The question many people would ask at this point is the question in the title;  which of these options is the best printing method?   The answer we’d give you?

That depends.

There are several factors which will determine what printing method works best,  and there is no single method that will always be the best option in every situation.  Determining the print method that should be used requires knowing things about the substrate your going to print as well as understanding the properties of the machines and inks you’ll be using to make the print.   If you understand both the substrate and the process you’ll be using to print it,  you’ll make the best choice and produce the best print – both for the substrate in question and for your customers.

So,  that said,  what should you look at when deciding which method to use?

First,  look at fabric type.   Fabric type can make a difference because certain fabrics won’t work well with certain printing disciplines.   Sublimation,  for instance,  only works on polyester.   It can be done on polyester blends,  but only if a distressed look is the end result.    On the other hand,  screen printing on polyester can be problematic because of dye migration,  which means the ink bleeds into the fabric.    Some of this can be avoided by using an underbase,  but it should be considered.    If the fabric is cotton,  sublimation is out,  as it won’t work on cotton.   Screen printing or direct to garment printing would work,  it just depends on the sort of finished look the customer desires.

Second, color is another issue.   Sublimation does not offer a white ink option – so it only works on light colors.    If the goal is to sublimate a dark shirt,  about the only option would be to sublimate a lighter piece of poly fabric and attach it to the shirt.  Direct to garment printing and screen printing both allow for the printing of a light colored underbase,  over which a colored print can be laid,  so they’re often better options for dark colored garments.

Third,  hard goods have different rules.  If the substrate to be printed is not a garment,  the printing choices become somewhat more limited.   Should the item in question be blank that is coated for sublimation, then sublimation would clearly be an option.   In some cases,  posters for instance,  screen printing might be an option.  Screen printing can also be done on things like can coozies and certain types of water bottles.    Direct to garment printing,  as the name implies, is generally confined to wearables.

Obviously,  this is a basic overview,  but it offers a bit of insight into printing methods and how to determine which one will work in a given situation.   The main thing to remember is that each printing method will have strengths and limitations,  and knowing those strengths and limitations will ensure that you offer the best option to your customer when the time comes to print.

 

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Sublimation and Multimedia Decorating

puzzle-piecesMultimedia decorating,  which is essentially decorating a garment or wearable by combining two or more decoration techniques,  is a popular way to add a lot of visual interest to a garment.  When people talk about multimedia decorating,  however,  they tend to talk about adding rhinestones to embroidery,  or combining vinyl with screen print.   Sublimation is often left out of the conversation,  which is sad,  because sublimation can combine quite well with a number of other decoration techniques to create a one of a kind garment for your customer.

Let’s start with embroidery.    One of the fun parts of machine embroidery is that it can be done with polyester thread.   Polyester is the material that can be dyed by sublimation inks.   So,  it is possible to embroider a design using white polyester thread,  and then to sublimate another design in color on top of the thread.    This also has the advantage of giving the design a bit of a 3-D effect,  since the embroidery will be slightly raised.   Another option is to sublimate the garment first and then embroider over portions of the sublimated design.   Either way,  combining sublimation and embroidery will add visual interest and definition to the finished design.

Next up is vinyl.   There are many heat transfer vinyls that will also work for sublimation.   Get some glitter vinyl and make a sublimated design that sparkles!   Another advantage to using vinyl is that a vinyl transfer can often be applied to fabric types other than nylon.   If you want to put a sublimated design on a cotton shirt,  put the design on vinyl and it can be added to the shirt without a problem and without loss of color.  Sublimating on vinyl,  particularly glitter vinyl,  could prove very popular with cheer and dance teams and certainly could add some sparkle to fashion designs.

Another option for a multimedia design using sublimation and another decoration technique is rhinestones.    Anyone who likes bling will already be aware of rhinestones and how they can be used to add sparkle and shine to garments.   Combining rhinestones with sublimation allows for full color prints embellished by rhinestones,  which give the design flash and a bit of height.   Rhinestones can be incorporated into the design by hand,  or through the use of a rhinestone template.

When considering which decoration techniques to combine with sublimation,  there are a few things to keep in mind.   One is that sublimation requires heat,  and relatively high heat at that.  Some inks or vinyls might not react well to the temperatures that sublimation requires,  so keep that in mind.   Another thing to remember is that the decoration technique chosen must compliment sublimation and work with the sublimated design.   The best multimedia pieces are the ones where both decoration techniques combine to make a design that is fresh and interesting.

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New Sublimation Blanks = Great Holiday Gifts

beltbuckle1_lThe holidays are coming,  and one thing that is always true about the holidays is that people love personalized gifts.   EnMart has added some great new sublimation blanks to our offerings this year.  We’re sure one of these new items will make the perfect gift for someone on your gift list!

Belt Buckles – Our belt buckles can be easily personalized with sublimation.   The sublimation insert is large enough that the image can be clearly seen,  but not so large that it looks like the gift recipient is wearing a championship belt of some kind.   All buckles are made of brass and accompanied by a sublimatable insert.

State Ornaments – While we don’t yet carry every state,  our stock of state ornaments is growing.   Celebrate the sun with an ornament in the shape of Alabama or California or Florida.    Show your midwest roots and display an ornament in the shape of Illinois or Michigan.    Create ornaments to celebrate a favorite vacation spot or to commemorate a hometown that may now be far away.    Keep in mind,  this item can also be used as a luggage tag or a souvenir.

Pendants  – A personalized necklace is something anyone who wears necklaces would be sure to love.    Available as both a square and a round,  these pendants have patterned embossed back and are recessed to accept an aluminum sublimation insert.    Sublimate a family picture,   a favorite saying,  or simply an intriguing design to create a one of a kind piece that is sure to be treasured.

Pet Tags – Don’t forget Fido or Fifi when handing out the gift wrapped packages this year.     Sublimatable pet tags are a great way to identify your pet and give them a bit of style.   Our pet tags are aluminum and can be printed on both sides.    These tags are also great options for key fobs,  luggage tags,  zipper pulls or necklaces.

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Sublimation Section Update

sublimation blanksIf you haven’t been to the sublimation section of our website lately,  you may want to pop in and take a look.   We’ve added some new things and rearranged things a bit to make it easier to find the items you want to purchase.     Today I thought I’d give you a brief tour.

First let’s start with the sublimation blanks section,  as that has probably had the biggest overhaul.    We added some new items,  like blank fabric and Christmas stockings and also now include Vapor Apparel in the sublimation blanks section.    If you’re looking for mugs,  mousepads,  t-shirts or ornaments,  this is the section to visit.

In the sublimation ink section,   you can find all the ink you would need for your Ricoh or Virtuoso sublimation printers.   Inks are sorted by the printer for which they are intended.   If you have an Epson printer,  or don’t see the ink for your Ricoh printer on our list,  please contact us and ask about it.  We sell all currently available Sawgrass inks, and can obtain and stock anything that isn’t in our current inventory on request.

We are proud to say we still offer Mpres Paper,  the only paper we carry and exclusive to EnMart.    The paper is still getting rave reviews on our Facebook page.   It’s a great paper and one we not only sell,  but use as well.   If you’re interested in a sample,  send your request with address information to mpres@myenmart.com.    We’ll be happy to send you a sample via USPS.

Finally,  we should talk about the sublimation accessories category,  which has also had some new arrivals.  We’ve added individual PFTE pressing pillows as well as a pressing pillow kit.  We also have waste ink collectors,  heat tape and mug and bowl wraps.  If you need items to make your sublimation go more smoothly,  this is the category to visit.

 

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Custom Sublimated Patches

sublimated patchesSublimated patches can be a great way to present artwork that may have traits that would not allow it to render well in another decoration discipline.   Gradients and fades don’t work well with embroidery.   Tiny details may not show up as well on a screen printed emblem.   Sublimation offers photographic detail and the ability to play with color,  all at a price that is easily within most shops’ budgets.

Many shops will elect to create sublimate patches themselves.  For those that have a sublimation system and access to blank patches,  this may seem like the easiest route to take,  but that isn’t always the case.   EnMart can create custom blank patches at very reasonable prices,  relieving a shop’s burden of production and freeing up time for other revenue generating activities.

If you’ve never ordered a sublimated patch from EnMart,  it’s really quite easy to do.

  1. Go to the sublimated patch section.
  2. Select the shape for your patch.
  3. Select the size.
  4. Select your merrow color (this should harmonize with the colors in the artwork) and the number of patches you wish to order (minimum order is 25).
  5. Complete the order.
  6. E-mail artwork to design@myenmart.com.   Make sure to include your order number in the subject line.

It’s that simple.   Creating sublimated patches will take a few days at most,  depending on the size of the order.    If your shop sells patches,  but doesn’t have the ability to sublimate them,  or if your shop sublimates patches in house,  but could use the time to do other things,  order your sublimated patches from EnMart.   You’ll save time and money,  and your clients will get a quality product they can wear proudly.

 

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It’s About You, Not Us

iStock_000006951680LargeEarlier today I got a call from a customer who had a question about buying a mug press.   We sold this customer her sublimation system,  the blanks she uses, and got her started using an oven and mug wraps.   She’s doing a nice business selling her original artwork which she puts on the mugs,  and was very happy with this method of sublimation until the oven she was using broke.   She purchased a replacement oven,  but it didn’t seem to work as well,  and she called us asking about purchasing a mug press.

Now we sell a high end mug press from Geo. Knight,  and it’s a press I’d recommend to anyone.   Our parent company has used Geo. Knight presses for years,  and we know they’re well made,  and well supported.   I have no problem advising a customer that a Geo. Knight press is a great buy,  except when I can tell  from what the customer is saying to me  that the Knight press,  while a great purchase, isn’t really what the customer wants and needs.

In this case,  the customer wasn’t sure she wanted a press at all,  and certainly wasn’t sure she wanted to spend what it would cost to buy the Knight.   I explained why the Knight press was worth the price,  but she was still hesitant,  so I recommended a few other places,  friendly competitors of ours,  where she might find presses that were less expensive.   I told her if we couldn’t have the sale,  I’d rather that it went to a company I knew would treat her right.

She was still unsure,  so we talked a bit more.   As it turned out,  she liked working with an oven,  had the process down pat,  and found the results were great.   The only reason she was considering a mug press was because her current oven wasn’t giving her the results she wanted,   her previous,  more expensive oven that had worked beautifully had died,  and she was under the gun to finish orders.   As we talked,  she realized she really didn’t want a mug press at all,  that she was just stressed about making her order deadlines and grasping for solutions.   By the time we’d hung up,  she had decided to go out and get another higher end oven and proceed with the sublimation method that she liked and knew to be successful.

If there is a moral to my little story,  and I think there is,  it is this:  our interactions aren’t about us,  they’re about you.    At EnMart,  we believe that our job is to listen to what you need and help you find the best way to meet those needs.   If meeting your needs involves selling you products we carry,  that’s great,  we are a business after all.  If meeting your needs means directing you elsewhere and recommending a solution that may not put any money in our pockets at all,  we’ll do that.   Our goal is always, if we can,  to create a happy customer and one who comes back to shop with us again and again.

What Can I Sublimate?

Woman with question marks on a blackboardOne of the most common questions about sublimation that we get asked is “what can I sublimate?”.   It’s a common question because people either assume you can sublimate anything  or they assume you can only sublimate items that are in some super secret special category to which not everyone has access.    The truth is somewhere in the middle.   Not every item is suitable for sublimation, as with most decoration disciplines,   there are items that cannot be sublimated because of how they’re made,  what they’re made of,  or because they won’t fit properly into the  heat presses or other heating methods available.     On the other side of the coin,  items suitable for sublimation are not some magically coated items that only a select few can use or buy.   In reality,  sublimation is really a fairly easy decoration discipline to enter and master.  If you are thinking of starting a sublimation business or wondering what you can and can’t sublimate,  here are a few pieces of information that should help you understand what you can sublimate and what may not be an ideal choice when it comes to sublimating a product.

The first thing you need to know is that hard goods suitable for sublimation need to be poly coated.   This means,  as I said in my last post,   that you can’t go to the dollar store and buy a mug and sublimate it.   Yes,  there are sprays that can be used to coat items for sublimation,  and going that route may be a viable choice for some people.   For most people, however,   the easiest route is to buy sublimation blanks already coated.  This will ensure that you get a quality blank with a smooth coating that is designed to stand up to the temperatures needed to get a good sublimated print.

When it comes to sublimating fabric,   100% polyester fabric will always give you the best result.   There are several t-shirt brands,  among them Vapor Apparel,  that make 100% polyester shirts that are comfortable to wear and have a nice feel.  These shirts are designed especially for sublimation and come in an array of colors that are suitable for this decoration discipline.

People often ask if it is possible to sublimate a polyester blend,  and the answer to that question is yes,  with a qualification.   Yes,  you an sublimate a poly blend but,  because it is a blend,   the sublimation ink will only dye the poly fibers.   This results in a more distressed look for your print.   Some people find this sort of look attractive and desirable.   Others do not.   If you want a full color print,  your best bet is to start with a garment that is 100% polyester.   This will always produce your best and most colorful result.

Sublimation is actually fairly simple when you get right down to it.   You need sublimation ink and sublimation paper and a blank suitable for sublimation.     You need a heat source that can reach 400 degrees,  either a heat press that can accommodate the blank you want to sublimate,  or  a wrap that can hold your transfer in place while the item is in an oven.  Finally you need a blank that is suitable for sublimation and some graphic software to create the graphic you want to print.   If you have all those things,  you’re ready to sublimate.

Actual Advice: Answering your Sublimation Questions

Advice-2We just started a series called Actual Advice,  in which we answer questions from customers,  on SubliStuff’s sister blog, EmbroideryTalk,  and I thought it would be fun to have the same series over here.    Often the best indication of what people need and want to know is in the questions they ask,  and I figured it would be helpful to share the questions and answers here on this blog so more people can benefit.    So,  without further ado,  here are a few questions we’ve been asked.

Question 1:  Can you buy mugs from the dollar store and sublimate them?   The first thing to say here is nothing is impossible.  Yes,  theoretically,  you could buy mugs from the dollar store,  buy a coating spray designed for sublimation, coat the mugs yourself and sublimate them.   In practice, however,  that’s a dicey proposition.  Coating items for sublimation yourself is difficult,  and getting the coating evenly applied can be problematic.   Dollar store mugs may also be less sturdy and less able to stand up to the heat and pressure of a mug press.   There’s also the fact that sublimating mugs this way won’t save you much.   The cost of buying a dollar store mug,  purchasing coating and the implements to apply that coating and then spending the time necessary to apply the coating would probably far outstrip the cost of buying drinkware for sublimation that is already professionally coated and prepared.

Question 2:  Do you do sublimation tutorials at your EnMart locations?  We do set up sublimation tutorials upon request, provided we have the necessary equipment and personnel available.   We do keep printers set up in the R&D lab,  but they are sold as demos after a certain period of time.    The R & D heat press also tends to get sold at trade shows,  as it doubles as our trade show press.   On the plus side,  this allows us to ensure that we have the latest equipment in the lab.   On the minus side,  it sometimes means that we don’t have the necessary equipment available.   The other half of the equation is that our sublimation lab and our sublimation experts are at the company headquarters in Michigan,  which is the only location that offers tutorials.     If you are interested in a tutorial,  and are able to come to the Michigan location,  you can always contact us to see if we can set one up.