EnMart gets to introduce a lot of people to sublimation and ChromaBlast who have never encountered either of these disciplines before. It is a privilege to be able to help people set up another profit center for their businesses, but it is also a responsibility. We don’t believe in selling something and then abandoning our customers and leaving them on their own to figure out how to use what they’ve just purchased. EnMart wants customers for life, not just for one sale, so we are always available to answer questions and offer support.
One of our goals for 2010 is to create a sublimation and ChromaBlast resource section on our web site. If all goes as I am hoping it will, EnMart will offer white papers, tips, instruction sheets on how to sublimate the blanks we offer and perhaps even instructional videos. We will also, of course, continue updating this blog, as well as answering questions on Twitter and Facebook.
Today I wanted to do two things that I think will help us get closer to our goal. The first one is to ask those who read this blog what they would like to see in our sublimation and ChromaBlast resource section. What would be most helpful? Do you want step by step instructions on how to sublimate a certain blank? Would you prefer video demonstrations? Are you most interested in learning more about why sublimation is right for you? Any and all suggestions will be taken into consideration, so if you have something you would like to see included in our resource section, please let me know. You can leave a comment here, talk to me on Facebook or Twitter, or e-mail me with your suggestion.
The second thing I wanted to do is point out a few resources that could be of help while we’re building our reference pages. The first is the Sawgrass website. They have a variety of resources available, from webinars to FAQs to technical support if you have a question. You are, of course, always welcome to call us, but there may be times when we’ll refer you to Sawgrass as well. If you have a question or an issue, their web site is a great place to look for an answer.
Another great resource is T-Shirt Forums.com. There are a large number of people who sublimate on this forum and there is a wide variety of information available. EnMart is a sponsor of this forum, and we do have a presence there under the screen name EnMartian. This is a great place to ask questions and share information with others who are also doing sublimation.
I will keep you update on the progress of our own resource section and, as I said above, would appreciate any and all suggestions about what we should include. As always, if you have any questions about sublimation in general, need assistance with sublimating a specific item, or need more information on a particular product, please contact us. We’ll be glad to help.